1. Introduction
Welcome to Smart Soft Solution OÜ ("Company", "we", "us", or "our").
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, interact with our digital platforms, subscribe to our newsletters, communicate with us, or otherwise engage with our business activities.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information directly from you, automatically through your use of our services, and from third-party sources.
Information You Provide
We may collect:
Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
Information From Third Parties
We may receive information from:
3. How We Use Information
We may use personal information to:
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:
5. Marketing Communications
We may send newsletters, updates, promotional materials, and other marketing communications where permitted by applicable law.
You may unsubscribe at any time by:
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Users may manage cookie preferences through browser settings or cookie consent tools available on our website.
7. Artificial Intelligence and Automated Processing
Some of our products and services may utilize artificial intelligence, machine learning, automated decision-support systems, or data analytics technologies.
Where AI technologies process personal information, we implement reasonable safeguards designed to ensure security, fairness, and compliance with applicable laws.
Users should not submit confidential, sensitive, or regulated information through AI-powered services unless explicitly authorized.
8. Sharing of Information
We may share information with:
We do not sell personal information to third parties for independent marketing purposes.
9. International Data Transfers
Because we operate globally, personal information may be transferred to and processed in countries outside the user's country of residence.
Where required, we implement appropriate safeguards to protect personal information during international transfers.
10. Data Retention
We retain personal information only for as long as necessary to:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
11. Data Security
We implement reasonable technical, organizational, and administrative measures designed to protect personal information from:
However, no method of transmission or storage can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Requests may be submitted using the contact information provided below.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, services, products, or applications.
We are not responsible for the privacy practices or content of third-party services. Users should review the privacy policies of those third parties independently.
14. Children's Privacy
Our services are not directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children without appropriate legal authorization.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Smart Soft Solution OÜ
Laeva street 7, Tallinn Estonia 10151
Email: info@smartsoft-sol.com
Website: www.smartsoft-sol.com
17. GDPR Notice for European Economic Area (EEA) Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
You may contact us at any time to request information regarding:
You also have the right to lodge a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Welcome to Smart Soft Solution OÜ ("Company", "we", "us", or "our").
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, interact with our digital platforms, subscribe to our newsletters, communicate with us, or otherwise engage with our business activities.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect information directly from you, automatically through your use of our services, and from third-party sources.
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing and payment information
- Contact form submissions
- Customer support communications
- Newsletter subscription details
- Information voluntarily provided through surveys, inquiries, or consultations
Information Collected Automatically
When you visit our website or use our services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Date and time of access
- Cookies and similar technologies
- Analytics and performance data
Information From Third Parties
We may receive information from:
- Marketing partners
- Analytics providers
- Social media platforms
- Advertising networks
- Publicly available sources
- Business partners and affiliates
3. How We Use Information
We may use personal information to:
- Provide and operate our services
- Manage customer relationships
- Respond to inquiries and support requests
- Deliver SaaS, AI, and digital platform services
- Process transactions and payments
- Send newsletters and marketing communications
- Improve our products and services
- Analyze website performance and user behavior
- Conduct market research and business analytics
- Personalize content and user experiences
- Prevent fraud and security threats
- Comply with legal obligations
- Enforce our agreements and policies
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Public interest where applicable
5. Marketing Communications
We may send newsletters, updates, promotional materials, and other marketing communications where permitted by applicable law.
You may unsubscribe at any time by:
- Clicking the unsubscribe link included in emails
- Contacting us directly
- Updating your communication preferences where available
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze website traffic
- Improve user experience
- Measure advertising effectiveness
- Remember user preferences
- Provide personalized content
Users may manage cookie preferences through browser settings or cookie consent tools available on our website.
7. Artificial Intelligence and Automated Processing
Some of our products and services may utilize artificial intelligence, machine learning, automated decision-support systems, or data analytics technologies.
Where AI technologies process personal information, we implement reasonable safeguards designed to ensure security, fairness, and compliance with applicable laws.
Users should not submit confidential, sensitive, or regulated information through AI-powered services unless explicitly authorized.
8. Sharing of Information
We may share information with:
- Service providers and subcontractors
- Cloud hosting providers
- Payment processors
- Analytics providers
- Marketing and advertising partners
- Business affiliates
- Professional advisors
- Government authorities where required by law
- Potential buyers or investors in connection with business transactions
We do not sell personal information to third parties for independent marketing purposes.
9. International Data Transfers
Because we operate globally, personal information may be transferred to and processed in countries outside the user's country of residence.
Where required, we implement appropriate safeguards to protect personal information during international transfers.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
- Support legitimate business operations
Retention periods may vary depending on the nature of the information and applicable legal requirements.
11. Data Security
We implement reasonable technical, organizational, and administrative measures designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Destruction
- Misuse
However, no method of transmission or storage can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests may be submitted using the contact information provided below.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, services, products, or applications.
We are not responsible for the privacy practices or content of third-party services. Users should review the privacy policies of those third parties independently.
14. Children's Privacy
Our services are not directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children without appropriate legal authorization.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Smart Soft Solution OÜ
Laeva street 7, Tallinn Estonia 10151
Email: info@smartsoft-sol.com
Website: www.smartsoft-sol.com
17. GDPR Notice for European Economic Area (EEA) Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
You may contact us at any time to request information regarding:
- The personal data we process
- The purpose of processing
- Categories of recipients
- Data retention periods
- International transfers
- Available privacy rights
You also have the right to lodge a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.